Application maintenance

With the accelerating pace of technological change and global competition, every enterprise is under increasing economic and competitive pressure.

Application Maintenance takes up the major chunk of any IT budget, leaving little scope for new development projects. It also requires expert level of knowledge to identify and root cause an production issue hence keeping valuable IT resource away from new development opportunities. Vertical Focus's Application Maintenance service helps you reduce your cost on maintenance and keeps your business applications well maintained and optimized. It frees up your expert resources to take on the other enterprise initiatives.

Vertical Focus's application maintenance process allows for effective capture, reporting resolution of maintenance requests. The process leverages the global delivery model wherein work responsibilities can be effectively divided between the various organizations depending on the criticality of the requests. Each of these activities are governed and monitored by SLA frame work.

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