Support

Like every aspect of the enterprise mobile landscape, support is a mixed bag of platforms and user issues. Vertical Focus can help you customize and tailor support to the unique mobile context.

Vertical Focus Mobile Security ensures the highest enterprise standards for data encryption, device authentication, user access, and the disabling/wiping of compromised devices.

• Community. Vertical Focus can help you to leverage the growing expertise within your user base. By providing tools and incentives to users who offer support, the burden on dedicated support staff can be reduced significantly.
• Context. Vertical Focus understands that your applications don't exist in a vacuum. Our support staff works to develop a close understanding of how applications are being leveraged and utilized through diverse user populations, further improving support efforts.
• Tiered Support. Vertical Focus structures support so that urgent & complicated items can be escalated appropriately.

Vertical Focus offers a flexible range of support options, based on device, user population, or support load. The goal of our support offering is to ensure that users are supported, educated, and empowered.

See the trees, the forest and beyond.

Improve your real-time decision making with real-time insights. Analytical services from Vertical Focus shine a light to better illuminate the road ahead.

Information is power. But too much information can be paralyzing. In today's dynamic technical and business environment, you have a flood of information continually pouring in from multiple channels. The challenge is extracting measurable and actionable insights from that data for making informed decisions that deliver results across your enterprise.

Vertical Focus analytical services can give you the real-time, actionable insights you need to better understand your customers and respond to changing market conditions quickly, efficiently and profitably.

• Infrastructure. From Business Intelligence to Data Warehousing and Dash Boarding to Monitoring, we have the hardware and software muscle to help you collect and analyze real-time data for making better decisions that help grow your business.
• Services. Our suite of reporting services is focused on delivering the right information to the right decision makers at the right time.
• Economy. We work to augment and optimize your existing analytics platform and maximize your return on investment.
• Results. Our objective is not to bury you in reports—but to streamline your analytical processes and deliver actionable information.

The Vertical Focus approach begins with understanding your business, your business objectives and the key performance metrics for measuring success. We create an implementation strategy focused on your business objectives and train your team on how to effectively use your analytics solutions.

To learn more about Vertical Focus, please Contact Us.